Customer Service

Is it a lost skill?  Is it the holy grail?

I think it is one of the secrets of life.  I take it back to the golden rule - treat others as you want to be treated.  Is that too hard?  Are we too lazy to do it?  Or do we just not care?

Think what a great world this would be if we just followed this simple rule?

Let's all try doing it for a week and see what happens...

Summer

Summer is here and it's time for everyone's routine to get completely screwed up.  Between kids going to Kids Club and having time to swim everyday, to it not getting dark till much later at night (and messing up everyone's sleep routine), to throwing off the morning routine because everyone is tired (because they didn't go to sleep at their normal time), summer isn't as fun as I remember it.  At the same time there is playing baseball with the boy, riding bikes with the daughter no the family golf outings.  I understand now why winter is the time for hibernation.