Communication TOday

While we have some many ways to communicate today, why is it so easy to not do it anymore?  Maybe I am old fashion but face to face and talking on the telephone are still my choice.  There is so much more being communicated than just words (I do love to read people's body language).  I guess you could use an emoticon on an email, text or twitter post, but it just doesn't seem to be the same.  I am hopeful that people will figure this out in the future (or maybe I will figure out how to integrate all of these technologies).  Now I have to go check Facebook, Twitter, LinkedIn, Snap Chat, Instagram, my text messages and my email to see if people have responded...

Secret Sauce

The secret sauce to any good salesperson is really the questions that one asks.  Before you go in to a meeting do you have them in your mind?  Did you do your homework?  I used to try to do it on the fly, but that just doesn't work any more.  Clients are as smart as me any more (no comments please :)).  There needs to be a game plan in place.  You can use some standard questions, but it also needs some personalization for each client.  That takes time and effort.  How much work do you do before your meetings?  What do you use (LinkedIn and the like)?