I'm not one to get ticked off and tell everyone about it, but when bad customer service happens time after time, I get a little short tempered.  For close to 2 years I have been working with Mediacom to get my cable to work.  They have done everything to even reburying cable from the box.  Today they were supposed to show up again.  The appointment was for 1:00.  I waited until 1:30 to call.  I was told that they had scheduled it for 10 (most of you know I live by my calendar and don't mix things up often), tried to call me (there are no missed calls nor voicemail) and left.  Now I am being told it could be another couple of weeks till they can make it back.  Now do I stay with Mediacom and deal with this more, or do I finally cut bait?  How can a company be so bad at customer service for so long?  Why is it so difficult???  The sad thing is, how many other people are having this same experience.
#mediacomcustomerservice

Vacation Time

Just got back from a vacation with the family.  While I can't say there wasn't fighting (between kids and even between my wife and I) it was a great time!  We got to experience a lot of new things, see a lot of cool sights, and try a lot of new foods.  The best part was just being together (even with the fighting).  These are the times that make the hard work and long hours worth it.  Don't forget to take that time (and at least disconnect for some of the time you are gone) because pretty soon they won't want us around any more - then you will have all the time in the world for that smartphone...