The Customer

Starting the day in Huron, SD. Beautiful weather, but pretty cool. Helping a good client with some staff and technology items for a couple days. It is great to get out of the office for a couple of days and get in touch with customers and engineers from HTS. How often do we get stuck in the office with paperwork and forget about our bosses - the customer. We should never forget them. Forget them and you can just close the door now.

Sales 101

Selling is just as much a skill as an art. A person must be able to read people, understand their needs, be able to communicate with the customer (and the technical resources you have), negotiate, and be detail orientated enough to get the paperwork done to get the order placed. Sure it may look like it is easy - why don't you try it and tell me who it goes?
As a side note, we do all this and continue to build the relationship with the customer to make sure there is repeat business also.
I do love my job, but it is not as easy as it looks.